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TurboTax Install Problems, Installation Support

Please insert a disk 1 that contains the file: 32\bit\local\easystep\stepfinishexit.xml

TurboTax sent out bad CD's to many users who have Windows based computers. When installing TurboTax 2010 with the bad TurboTax CD you will have install problems and see this error

Please insert a disk 1 that contains the file: 32\bit\local\easystep\stepfinishexit.xml

TurboTax will replace your CD-Rom free of charge.

To get your replacement TurboTax CD due to the install problem just visit:

http://www.turbotax.com/support and visit the install problems section.

The replacement TurboTax CD-Rom should show up within 10 days.

TurboTax users who bought TurboTax 2010 direct from Intuit will automatically receive a replacement CD to fix the install problem that causes the error below.

After submitting my request for a new TurboTax CD I received it within 48 Hours of my request.

The replacement TurboTax CD-Rom worked fine with no please insert disk1 error.

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